How to Attract Local Customers Using Mobile

Are you using mobile to reach customers in a specific location?

Location-based advertising is nothing new, but mobile has brought it to an entirely different level and the numbers tell the story: BIA/Kelsey predicts explosive growth for mobile local advertising over the next four years, from $784 million in 2011 to $5.01 billion in 2016!

So if it’s local customers you’re after, check out these recommendations for reaching them with mobile:

1. Build a mobile site.

At the risk of sounding like a broken record, I’m going to list this as the first step, with the key benefit being discoverability. A customer looking for a shoe repair shop in his area is most likely going to plug those keywords and a city name into Google. Make sure your business can be found and deliver an experience that is optimized for mobile.

If you need help getting started, check out How to Build a Mobile Website.

2. Optimize for search engines.

As with your desktop site, search engine optimization (SEO) is a mobile must-have. However, mobile is different – searches tend to be task-oriented and location-specific. Cindy Krum from Mobile Moxie suggests the following in an article from Bluetrain Mobile:

  • Set up proper device detection and redirection to your mobile site.
  • Optimize meta data (title tags, alt tags, etc.).
  • Spend some time on local SEO, meaning get your business information listed in local search tools like Google Places and Yelp.

3. Invest in paid search.

Last year, Google released a study showing that 89% of paid search clicks are incremental to those from organic search, meaning that they would be lost if a paid search campaign were stopped.

Don’t neglect this powerful tool for driving local mobile traffic. Google offers a number of mobile-specific ad formats, some of which are tailor-made for local searches (“Location Extensions” or “Ads with Offers,” for example).

4. Run a mobile display campaign.

Mobile display affords marketers almost limitless targeting capabilities. Aiming for the businessperson contemplating lunch in her area? Run a campaign targeted to business publications, from 11am – 2pm, targeted to a specific city or zip code. Just don’t refine too much or you won’t have an audience!

Check out iMedia Connection’s guide to mobile display advertising, then start by running a campaign with a self-service ad network like mMedia or Jumptap.

5. Combine geofencing and SMS.

We’ve sung the praises of SMS here before. When combined with geofencing, which is the practice of creating virtual fences around locations like stores or offices, the result is very powerful. A user could enter a geofence around your store and receive an exclusive SMS coupon!

It is especially important to develop a geofencing campaign that is relevant to individual customers, doesn’t message too often and respects privacy. Consider Placecast and iLoop for such an initiative.

Mobile presents marketers with new ways to reach local customers more effectively than ever before. Today, pick one of the tactics above, contact a vendor or your agency and get started today!

Article Source: http://60secondmarketer.com/blog/2012/06/06/how-to-attract-local-customers-using-mobile/

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: